How do I place an order?
Add the pieces you want to your cart, choose a size for each, and select Proceed to Checkout. This opens WhatsApp with your order summary already filled in, and our team takes it from there to confirm final details and payment.
How does sizing work for bespoke pieces?
Each product page has a Size Guide with measurements for that category. If a size runs out or you would like something cut to your exact measurements, use Custom Fit on the product page to reach us directly.
Can I request a fully custom design?
Yes. Reach out through our Contact page or the Custom Fit link on any product page and we will discuss fabric, fit, and timeline with you directly.
What payment methods do you accept?
Checkout is coordinated directly with our team over WhatsApp, where we confirm your order and the payment method that works best for you.
How long does a bespoke order take?
Every order moves through the same stages — received, confirmed, fabric sourced, in tailoring, quality check, shipped, delivered — and you can follow along on our Track Order page. Bespoke pieces take longer than ready-to-wear, and we will confirm an estimated timeline with you at the point of order. See our Shipping page for delivery windows once an order ships.
Do you offer promo codes?
When we run a promotion, you will be able to enter the code on your cart page before checkout.
What is your returns policy?
Ready-to-wear pieces can be returned within 30 days. Full details, including bespoke items, are on our Returns & Exchanges page.
Do you ship internationally?
Yes, to a growing list of countries across the diaspora. See our Shipping page for regions covered, delivery times, and cost.
How do I track my order?
Use our Track Order page with the order ID from your confirmation to see its current stage.
I still have a question. How do I reach you?
Visit our Contact page or use the WhatsApp chat button on any page — we are happy to help.