How We Ship
Every Woomie piece is made to order, so shipping begins once your garment or accessory has been finished, checked, and prepared for travel. We package each order with care, using materials chosen to protect fine fabric and detailing over the course of the journey to you.
Delivery Times
Domestic orders typically arrive within 7 to 14 business days of dispatch. International orders generally take 2 to 4 weeks, depending on the destination and customs processing in your country. Because many of our pieces are bespoke or made to measure, please allow additional time for production before the shipping window begins — we will confirm an estimated timeline with you at the point of order.
Regions We Ship To
Woomie is based in Raleigh, North Carolina, and we ship throughout the United States as well as to select international destinations, including the United Kingdom and parts of Europe and Canada. If you are unsure whether we deliver to your location, reach out to us before placing your order and we will confirm availability and estimated cost.
Shipping Costs
Shipping costs are calculated based on destination, package weight, and the carrier used, and will be shown to you before checkout is complete. For custom or bulk orders, our team may reach out directly to confirm the most suitable shipping option.
Tracking Your Order
Once your order has shipped, we send tracking information to the email address provided at checkout. You can also check the status of your order at any time using our Track Order page.
Do you ship internationally?
Yes. We ship to a growing list of countries across the diaspora. If your country is not listed at checkout, contact us and we will do our best to arrange delivery.
What happens if my order is delayed?
Bespoke tailoring occasionally takes longer than expected, especially for detailed or custom pieces. If your order is running behind the estimated timeline, we will let you know and keep you updated until it ships.
Can I change my shipping address after ordering?
If your order has not yet shipped, contact us as soon as possible and we will do our best to update the address. Once a package has left our hands, we are unable to redirect it.